Moxie Company Limited respects the privacy of individuals. We do our best to ensure the collection, usage, storage, transfer and disclosure of your personal data accord to the Personal Data (Privacy) Ordinance. This Statement explains our policies and practices on handling personal data.

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1. Data Collection

When you are using the service of Moxie Company Limited or its service units, providing services to Moxie Company Limited, being employed by Moxie Company Limited, and/or browsing the websites of Moxie Company Limited, your personal data may be collected, including but not limited to:

• Participants / service users: Name, telephone number, mobile phone number, address, email address, date of birth, HKID number, guardian information, school, etc.

• Employees / any person directly or indirectly employed by Moxie Company Limited: the personal data provided in the job application forms, information on salary/wage, bank account number, payment records, contributions to provident fund or mandatory provident fund, leave records, training records, records on medical and claiming subsidies, performance appraisal and disciplinary action, etc.

• Service providers: Name, HKID number, telephone number, address, bank account number, etc.

• You are obliged to provide the mandatory information as listed on the forms or other necessary information for initiating the process. Otherwise, Moxie Company Limited may not be able to provide the service you request.

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2. Data Usage

Participants / service users: the data collected may be used for the purposes related to the issuance of receipts, collecting user feedback, conducting analyses, and any other initiatives in relation to the aims and objectives of Moxie Company Limited.

 

Employees / any person directly or indirectly employed by Moxie Company Limited: the data collected may be used for recruitment and human resources management, such as appointment, salary/wage payment, internal transfer, performance appraisal and disciplinary action.

 

Service providers: the data collected may be used for payment or relevant issues.

 

The dissemination of news and information related to Moxie Company Limited, and its service units would be conducted in accordance with the requirements of the Personal Data (Privacy) Ordinance, after obtaining the consent from the data subject. Should you wish to stop receiving news and information from Moxie Company Limited and its service units, please contact us at market@the-moxie.com.

 

Some of the services of Moxie Company Limited, including but not limited to the development and maintenance of systems, are provided, developed and/or maintained by third-party service providers.

 

All providers are bound by contractual duty to keep all the personal data confidential; we also promise to take all practicable measures to protect your personal data.

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3. Transfer of Personal Data to Places Outside Hong Kong

If deemed necessary, Moxie Company Limited may transfer your personal data to places outside Hong Kong, in order to carry out the purposes stated during data collection, or related purposes.

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4. Data Retention

Moxie Company Limited will only retain your personal data within the period that retention is necessary for the fulfilment of the purposes stated during collection. Shall the personal data we keep be no longer required for the stated purposes; they will be erased within a reasonable timeframe.

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5. Disclosure of Personal Data

Moxie Company Limited does not rent, sell, transfer or disclose your personal information with other people or non-affiliated companies except under the following circumstances:

• any agent, contractor or third-party service provider who provides administrative, telecommunications, computer, or any other services to Moxie Company Limited in connection with the operation of its business.

• the services requested by you is provided by the person or company concerned.

• with your prior consent.

• we believe that it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the physical safety of any person.

• to satisfy any applicable law, regulation, legal process, enforceable governmental request and administrative requirements.

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6. Information Collected When You Visit Moxie Company Limited’s Website

Internet technology requires some basic information in order for users of websites to use our online services smoothly. The basic information should include but not limited to IP addresses and/or domain names, browser type and settings, language settings, geographical district, operating system, and time/duration of visit. These data are anonymous and cannot be used to identify the user under general situations. When personal identifiable information of users is involved or collected in Moxie Company Limited websites, users will be prompted to give explicit alert of the collection so as to give consent.

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7. Protection Measures

​Moxie Company Limited takes appropriate measures to protect the personal data we hold from loss, unauthorized collection, use, modification, transfer, access or disclosure.

 

A registered user of Moxie Company Limited websites should keep his/her login name and password safe and secure; and has sole responsibility over the action conducted under his/her own login name and password.

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8. Data access and correction

You should update your personal information with us shall there be any change; Otherwise, Moxie Company Limited may not be able to provide the services you request.

 

According to the Personal Data (Privacy) Ordinance, you have the right to access and correct your personal data and request a copy of the said data. When such requests are made, Moxie Company Limited will check the requestor’s identity to ensure the requestor is legally entitled to make the data access or correction request. Moxie Company Limited shall or may refuse to comply with a data access request in the circumstances specified in section 20 of the Ordinance, for example, the requestor fails to provide necessary information to Moxie Company Limited.

 

You can make your request by completing the Data Access Request Form (OPS003) available from the Office of the Privacy Commissioner for Personal Data (https://www.pcpd.org.hk/english/publications/files/Dforme.pdf) and/or submitting the request in writing; and sending the details to market@the-moxie.com. A fee may be charged for complying a data access request.

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9. Revision of this Statement

Moxie Company Limited reserves the right to revise this Statement. Revision will be announced on Moxie Company Limited’s website (www.the-moxie.com/privacystatement). This Statement was last updated June 2025.

 

The English version shall prevail in case of any discrepancy or inconsistency between the English version and its Chinese translation of the office.